PolicyTracker website: saved password is wrong
Aug 11, 2010
by
admin
What if I have entered the wrong username or password?
To delete an individual stored password in Internet Explorer please:
- Start typing your username eg "m"
- When the full username appears as an option below eg "martin" move the mouse over that so it is highlighted.
- Hit the delete key and you should get a pop up box saying "Windows has a password stored for this username. Do you want to delete the username and password?"
- Click yes.
- You
should then be able to save the correct username and password by
entering them again and clicking the "Remember password" option. (Please
note that you need to have the
prompting feature enabled in the browser)
In Safari just enter the correct password and you will get a pop-up box saying "This password is different. Would you like to replace the saved password with this new one?" Click yes.
In Firefox the system is similar to Safari or you can search for and delete individual passwords at preferences/security/saved passwords