Terms and conditions

| PolicyTracker

The www.policytracker.com website and service provided by PolicyTracker are owned and operated by PT Publishing Limited hereafter referred to as PT Publishing whose registered office is at 55 East Street, Faversham, Kent, ME13 8AF, UK.

Access to and use of our website or use of other products and services provided by PT Publishing is subject to the terms detailed below. By using our website or our products and services you agree to be legally bound by these terms, which shall take effect immediately on your first use of them. The terms apply to both paid subscribers and trial users.

PolicyTracker Newsletter

  1. The PolicyTracker Newsletter has been derived from publicly available information and research which we consider reliable, but accuracy and completeness cannot be guaranteed. The Newsletter content is provided “AS IS” and on an “AS IS AVAILABLE” basis without any representations or any kind of warranty made, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
  2. Under no circumstances will PT Publishing Ltd be liable for any of the following losses or damage: (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of the Newsletter's content regardless of the form of action.
  3. Corporate website subscriptions or other information or data services provided by PolicyTracker entitle the client organisation to online access for 12 months. It is non-refundable and must be paid in advance.
  4. PT Publishing does not permit any of the following:
    1. any other person sharing your username and password
    2. access through a single user name and password being made available to multiple users on a network
    3. printing of more than one copy or photocopying of reports or newsletters delivered in electronic format
    4. forwarding or copying a complete article or reports provided in electronic (pdf, html or xml) format or storing these electronic articles or reports on a computer accessible by a network
  5. However, PolicyTracker newsletter subscribers may use the content supplied for internal or external purposes provided they follow our Fair Use policy described below.
  6. The right to use the Licensed Information (Content) in the printed newsletter or on the PolicyTracker site is personal to the named subscriber(s) and should not be shared with any other person or entity.
  7. For information on whole site licenses please contact PT Publishing Subscriptions Department subscriptions@policytracker.com
  8. Users are responsible for all use of the Site made using the username and password issued to you. If you believe there has been any breach of security such as the disclosure, theft or unauthorised use of your username and password or any other personal information, you are bound to notify PT Publishing Limited immediately by emailing: admin@policytracker.com
  9. On registration or purchase of a subscription, you must provide PT Publishing with accurate, complete information. It is your responsibility to inform PT Publishing of changes to that information (including in particular your email address) by emailing admin@policytracker.com or writing to the registered office.
  10. PolicyTracker is a professional journal aimed at business customers. You are buying a 12 month subscription to the newsletter and it is not our policy to make refunds midway through this period. However, refunds may occasionally be offered at the discretion of the management.
  11. PT Publishing also offers a subscription package for academic institutions under which five members of staff may access the electronic version of the newsletter or receive the printed edition under the conditions described above i.e. through the use of a username restricted to one individual.
  12. However, as part of the package for academic institutions PT Publishing also gives open access to the newsletter website for a restricted number of computers, specified by IP address, which are usually located in the university library. These are intended to provide access to the site for all users of the library so for these computers the restrictions on individual use (Points 4.1,4.2 and 4.3 above) do not apply. For these computers the "named subscriber" referred to above is the academic institution rather than any individual.

PolicyTracker Spectrum Research Service

  1. The Spectrum Research Service comprises the following services:
    1. The PolicyTracker Newsletter: an online news service published several times a week covering global spectrum policy
    2. PolicyTracker Research Notes: an online service comprising specially written analysis grouped by theme e.g. by band, country, operator or manufacturer, illustrated with graphs and data drawn from the PolicyTracker Spectrum Database and other sources
    3. The Auctions Tracker Service: information about upcoming auctions which can also be viewed directly
    4. The PolicyTracker Spectrum Database: allocation, assignment and MHz/pop data in over 120 countries which can be viewed online, in Google sheets or as an Excel file
    5. The PolicyTracker Spectrum Handbook - a yearly narrative report delivered as a PDF examining trends in current and future mobile frequencies as well as explaining and analysing spectrum policy in leading economies and examining the views of key stakeholders.
  2. These services have been derived from publicly available data and research which we consider reliable, but accuracy and completeness cannot be guaranteed. The Research Service content is provided “AS IS” and on an “AS IS AVAILABLE” basis without any representations or any kind of warranty made, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
  3. Under no circumstances will PT Publishing Ltd be liable for any of the following losses or damage: (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of the Research Service's content regardless of the form of action. PT Publishing does not warrant that the database or its security mechanisms are free of viruses or bugs.
  4. Copyright and Intellectual rights in the Licensed Information are owned by PT Publishing Ltd and are protected by copyright, trademark and trade secret laws and international treaty provisions. The PolicyTracker Spectrum Database is supplied to be used as a stand alone database should not be made available on a network, intranet or extranet. This license does not grant you any rights to the PolicyTracker logo or trademarks.
  5. Without prior written permission, the subscriber may not reproduce, redistribute or resell the Spectrum Research Service or part of it for commercial gain. However, subscribers may use extracts from the Research Service, as part of reports and documents for internal or external use under the Fair Use policy described below.
  6. The Spectrum Research Service is provided as a subscription to a whole organisation, but this is based on individual accounts. For practical and administrative reasons PT Publishing may need to set an upper limit on the number of individual accounts, but this limit would not be less than 50.
  7. PT Publishing does not permit Spectrum Research Service subscribers to do any of the following:
    1. individual users may not share their username and password
    2. access through a single user name and password being made available to multiple users on a network
    3. individual users printing more than one copy or photocopying of reports or newsletters delivered in electronic format
    4. forwarding or copying a complete article or reports provided in electronic (pdf, html or xml) format or storing these electronic articles or reports on a computer accessible by a network
  8. The start date and end date of the subscription will be specified on your invoice.
  9. The Spectrum Research Service is a professional product aimed at business customers. You are buying a 12 month subscription and it is not our policy to make refunds midway through this period. PT Publishing Limited reserves the right to, without liability to the user, vary the technical specification of service or temporarily suspend the service for the purposes of upgrade or maintenance.
  10. Access to the Spectrum Research Service is restricted and time-limited by security systems including restricted website access and software which can only be “unlocked” by a security key which we will provide. Attempts to circumvent or disable these security systems will be treated as a contravention of copyright. Please note that after 12 months you will no longer have access to the Research Service unless you renew your subscription.
  11. You agree that we may immediately discontinue, suspend, terminate or block your, and any user’s, access to the database at any time in our sole discretion, if we believe that you have violated or acted inconsistently with the letter or spirit of this agreement. You agree that any termination of your access to the Spectrum Research Service under any provision of this agreement may be effected without prior notice, and you agree that we shall not be liable to you or any third party for a good faith termination of your access to the Research Service.
  12. If you wish to move the PolicyTracker Spectrum Database from one computer to another it is your responsibility to inform PT Publishing Ltd who will then be able to provide you with a new security key and/or new access credentials. It is also your responsibility to destroy aspects of the PolicyTracker Spectrum Database held on the first computer, failure to do so will be a breach of copyright.
  13. The right to use the Spectrum Research Service is personal to the Subscriber and is not transferable to any other person or entity without written permission from PT Publishing Ltd. PT Publishing Ltd reserves the right to terminate the account immediately if abuse occurs.

PolicyTracker Public Research Reports

1. Copyright and terms of use

Research reports sold to the public by PT Publishing Ltd may not, in their entirety,  be reproduced, stored in a retrieval system or transmitted in any form by any means (electronic, mechanical, photocopying, recording or otherwise) without the prior written consent of the publisher. PT Publishing Ltd grants customers a personal, non-exclusive, non-transferable right to use the report within their organisation only, including within closed computer systems, for internal use. Where a corporate licence has been granted the report can be used by anyone within the organisation.

The report in its entirety shall not be distributed in any form to people outside a customer’s organisation.

2. Fair use policy

Use of material from the report is governed by PolicyTracker's fair use policy described below.

3. Disclaimer

This document, including any figures and tables, has been prepared by PT Publishing using all reasonable care and skill. Opinions expressed are those of the report authors only. PT Publishing shall not be liable for loss or damage (including consequential loss) whatsoever or howsoever arising from the use of this publication by the customer or any third party. Terms appearing in this report may be proprietary and these are acknowledged through the normal UK publishing practice of capitalisation. The presence of a term in whatever form does not affect its legal status as a trademark. All reasonable attempts have been made to seek permission from authors and publishers to reproduce extracts from academic work cited in this report.

3. Refunds

We do not offer refunds on our research reports.

4. VAT 

VAT is payable for purchasers based in the UK.  For purchasers in the EU VAT is not payable if we have your VAT number.  Please email your VAT number to Samantha.Nye [@] policytracker.com.

Fair use policy

This applies to the following:

  • PolicyTracker newsletter subscribers
  • PolicyTracker Spectrum Research Service subscribers
  • Subscribers to the component parts of our Spectrum Research Service
  • Purchasers of our public research reports

a) Material for distribution outside the customer's organisation
Without seeking further permission, content from the above services can be used in documents intended for distribution outside the customer's organisation for the purposes of criticism, review or to enhance public understanding provided that:

  • The source of the material is acknowledged
  • The material quoted is accompanied by some actual discussion or assessment
  • The amount of the material quoted is no more than is necessary
  • The material used does not amount to more than 500 words and five diagrams or illustrations. If you would like to use more than this, please seek our permission. 
  • Any extract from the PolicyTracker Spectrum Database is not longer than 30 rows. If you would like to use more than this, please seek our permission. 

b) For distribution within the customer's organisation
As long as the source is acknowledged, there are no restrictions on how customers may use extracts from this report within their own organisation.

Training courses terms and conditions

  1. Fees:  Fees for our training events are as advertised on the website and exclude VAT. VAT is charged at standard UK rate but employees of foreign governments can be exempt. Please contact us for more details. Delegates are liable for course fees upon registration for an event. All course fees must be paid prior to the event. All bookings are provisional and will only be confirmed once payment has been received . Policy Tracker and LS telcom (the organisers) reserve the right to reallocate places if full payment has not been received.
  2. Cancellations:Cancellations received in writing up to 28 days before the start of the event will be refunded in full. We are unable to refund cancellations received 28 days or fewer prior to the start of a course. However, in such cases and at the organisers’ discretion, a place may be offered at a later course. Delegate substitutions may be made at any time, though confirmation of any changes must be received by email, fax or post prior to the start of a course.
  3. Non-attendanceIn the event of non-attendance, full course fees will remain payable and no refunds will be made.
  4. Changes to Programme or Venue: The organisers reserve the right to make changes to or cancel a published course due in part or in full to unforeseen circumstances or insufficient numbers. In such circumstances, all reasonable efforts will be made to notify delegates of any necessary changes in good time and if necessary to reschedule or to relocate the course. Delegates will be entitled to a refund of the course fee if the course is cancelled or is changed to a date or location which is not acceptable to the delegate. The organisers will have no liability to delegates for damages of any nature arising from the cancellation of a course or from a change in its date, its location or its speakers.

PolicyTracker webinars

  1. Our webinars are intended as a forum for debate and the views expressed are not necessarily the views of the company
  2. PolicyTracker reserves the right to cancel any webinar at any time and at its sole discretion.
  3. Registration for a webinar does not guarantee access to the event. PolicyTracker reserves the right to withhold access at its own discretion.

Payment terms

Invoices for all PolicyTracker services are provided on 30 day terms. If payment is not received by this time we reserve the right to add interest at the current bank rate.

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