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PolicyTracker website: saved password is wrong

| Martin Sims

To delete an individual stored password in Internet Explorer please:

  • Start typing your username eg "m"
  • When the full username appears  as an option below eg "martin"  move the mouse over that so it is highlighted.
  • Hit the delete key and you should get a pop up box saying "Windows has a password stored for this username. Do you want to delete the username and password?"
  • Click yes.
  • You should then be able to save the correct username and password by entering them again and clicking the "Remember password" option. (Please note that you need to have the prompting feature enabled in the browser)

In Safari just enter the correct password and you will get a pop-up box saying "This password is different. Would you like to replace the saved password with this new one?" Click yes.

In Firefox the system is similar to Safari or you can search for and delete individual passwords at preferences/security/saved passwords

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