1. Save the file onto your computer e.g. in the My Documents folder 2. Navigate to that folder and double click to open the database 3. Enable macros (and enable editing in Excel 2010) 4. A pop-up box will appear: please enter your user ID, which will have been emailed to you 5. Click generate code 6. Cut and paste the generated code into the subject line of an email which you send to gsdpassword (at) policytracker.com 7. PLEASE DO NOT CLOSE THE DATABASE! 8. In a few moments you will be emailed a password, enter this into the password box and then you will have access to the database (Please check your spam filter if it doesn't arrive) 9. The database saves your username and password so you shouldn't have to enter these again.