Tag: Spectrum research service
Incorrect user ID or password
Aug 10, 2010
by Martin Sims

The most likely explanation is that you have closed the database while waiting for the password to arrive: try again but leave the database open this timeIf you have closed the database, the old password that you were emailed won't work! You have to close the file and request a… Read more...

I keep getting errors!
Aug 10, 2010
by Martin Sims

Usually caused by pre-2002 versions of Excel which won't open the .xlsm file: the standard format we use for the database.Contact us and we will send you a .xls version (the older Excel format)You may be able to open other .xlsm files perfectly well using one of Microsoft's converters for… Read more...

The Spectrum Database: can I amend my copy?
Aug 10, 2010
by Martin Sims

Please note this Excel file will become unusable after three months, by which time you we will have sent you an updated version. Because the file has a limited life we do not recommend amending it with your own material, as this will be lost when the document expires. To… Read more...